Delete your account

You can do this yourself, from inside the app, without asking anyone.

In the app

1. Open More.
2. Choose Account.
3. Choose Delete account.
4. Type DELETE to confirm.

It happens immediately and cannot be undone. If you want a copy of your records first, use More → Account → Export my data before you delete — the download link expires after an hour, so save the file somewhere.

What is removed

• Your login and your profile, including your name, language and accessibility settings.
• Any export file that was prepared for you.
• Your membership of every workspace.
• If you are the only owner of a workspace: that workspace's clients, additional contacts, enquiries and pipeline stages are deleted with it. This happens even if other members are still in it, because a workspace cannot be left with no owner.

What is not removed

• A workspace that has another owner keeps going, with its records intact. Only your access to it ends.
• An audit record of significant actions is kept on purpose, so that changes to accounts and workspaces stay accountable afterwards.
• Invitations that were already accepted or revoked remain in the record as history.
• Anything you exported and saved elsewhere is yours and outside our reach.

If you cannot get into the app

Email support@sipru.co.uk from the address the account uses and ask for it to be deleted. You will be asked to confirm before anything happens.

The full picture of what is held and for how long is in the privacy notice.